Delivery Policy

🚚 Delivery Policy

Delivery Information

Last updated: October 2026

📱 Digital Products

Books (PDF), courses, and exams are delivered instantly — they appear in My Account → Downloads as soon as your payment is verified. No shipping required.

📦 Physical Products (Books & Notebooks)

Printed books and notebooks are delivered across Bangladesh by courier.

৳৭০
Inside Dhaka
(up to 6 pieces)
৳১২০
Outside Dhaka
(up to 6 pieces)
Free
Website orders of
৳5,000 or more
* ৳70 and ৳120 delivery charges apply for up to 6 pieces. For orders above 6 pieces, courier charges apply as per the courier service rate — the customer pays the applicable amount. However, website orders of ৳5,000 or more qualify for free delivery nationwide.
⏱️ Delivery Time
  • Inside Dhaka: 1–3 working days
  • Outside Dhaka: 3–5 working days
  • Custom notebook orders: 3–5 working days after order confirmation (20% advance required)

Delivery time starts after payment verification. You will receive a tracking update by phone/SMS where available.

📋 Custom Orders — Terms
  • Custom notebooks require a 20% advance on the notebook cost as booking.
  • Production and delivery: 3–5 working days after order is finalised.
  • Custom products are made to your specification — refunds are not available once production begins.
  • For batch or bulk orders, contact us on WhatsApp for special pricing.
⚠️ Damaged or Wrong Item

If your book or notebook arrives damaged or incorrect, contact us within 3 days with a photo and we will replace it. See our Refund Policy for full details.

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